GCC (Global Capability Centre) Setup and Optimization
We help organizations establish and optimize GCCs to support global operations efficiently. Our services include location strategy, process design, talent acquisition, technology enablement, and operational governance. We ensure that your GCC delivers maximum efficiency, scalability, and strategic value, supporting both local and global business objectives.
Global Capability Centres (GCCs) have evolved from being cost-saving offshore hubs to becoming strategic engines of innovation, efficiency, and global delivery excellence. At GroundZero we partner with organizations to design, build, and optimize high-performing GCCs that align seamlessly with business goals and deliver measurable value.
End-to-End GCC Setup
We help enterprises establish their GCCs from the ground up — ensuring every decision supports long-term scalability and performance. Our approach covers:
- Location Strategy: We assess global destinations based on talent availability, cost advantages, business environment, and infrastructure to recommend the optimal location for your GCC.
- Process and Operating Model Design: We define processes, organizational structures, and governance frameworks to create a robust and agile operating model tailored to your business objectives.
- Talent Acquisition and Capability Building: Leveraging local market insights, we attract and develop top talent to establish a high-performing team with the right mix of skills and leadership.
- Technology and Infrastructure Enablement: From IT systems and collaboration tools to cybersecurity and automation platforms, we set up the technology backbone for seamless operations and innovation.
GCC Optimization and Transformation
For organizations with existing GCCs, we provide transformation and optimization services to unlock higher productivity and strategic impact. Our focus areas include:
- Operational Efficiency: Streamlining processes, adopting automation, and introducing data-driven performance metrics.
- Governance and Performance Management: Implementing governance structures that ensure alignment with global business units while fostering accountability and transparency.
- Capability Expansion: Evolving GCCs from transactional support centres to centres of excellence (CoEs) driving innovation, analytics, product engineering, or digital transformation.
- Cost Optimization: Identifying and eliminating inefficiencies while maintaining high service quality and talent engagement.
Why Partner with Us?
With deep expertise in GCC setup, scaling, and transformation, we bring a holistic perspective — combining strategy, operations, technology, and people. Our proven methodologies help global enterprises:
- Accelerate time-to-value for new GCCs
- Enhance agility and cross-functional collaboration
- Improve service quality and customer satisfaction
- Achieve sustainable cost efficiencies and innovation-led growth
Whether you are setting up a new Global Capability Centre or reimagining your existing one, we help you build a future-ready GCC that is not just an operational hub — but a strategic extension of your global enterprise.
Partner with Us to Build the GCC of the Future
Whether you are setting up a new Global Capability Centre or transforming an existing one, GroundZero Innovative Solutions helps you create a GCC that drives innovation, delivers measurable value, and supports global business ambitions.
Contact us today to learn how we can help you build a high-performing GCC that becomes a true strategic extension of your enterprise.
